Essential job functions:

•Manage the ticket operations of assigned sports and events hosted by South Alabama Athletics and provide box office support for any other ticketed events as needed.

•Assist with assigning, printing, and distributing tickets to purchasers.

•Process ticket orders using South Alabama’s Paciolan ticketing software.

•Contact existing accounts for the purpose of season ticket renewals for the five South Alabama ticketed sports.

•Resolve customer problems relating to transactions and seating by determining the cause of the problem and implementing the best solution for success.

•Research and identify new ways to improve the sales and operations flow for all ticketed events hosted by South Alabama.

•Other duties and responsibilities: Prompt and regular attendance; Ability to work scheduled hours as defined (some nights and weekends required); Ability to work closely with student employees in the box office; Adhere to all University of South Alabama, Sun Belt Conference and NCAA rules and regulations; Other duties as required/assigned by the Director of Ticket Operations.

•Necessary special requirements: Superb interpersonal skills; Excellent written and verbal communications skills; Ability to handle multiple tasks, and function in a high paced environment; High level of motivation and assertiveness, as well as an ability to exercise independent judgement.

•This position is subject to a pre-employment criminal and credit background check. The background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

•The University of South Alabama is an EO/AA employer and does not discriminate on the basis of race, color, national origin, sex (including pregnancy, sexual orientation, gender identity and gender expression), religion, age, genetic information, disability, or protected veteran status.

•Preferred Qualifications: Bachelor’s degree from an accredited institution as approved and accepted by the University of South Alabama.

•Please send letter of application with resume — including names, addresses and telephone numbers of three references via email to tickets@southalabama.edu.

About University of South Alabama Athletics

The University of South Alabama is a member of NCAA Division I and the Sun Belt Conference and participates in 17 intercollegiate sports. The University is located along the growing Gulf Coast Region, famous for white sandy beaches, mild winters, and long summers, in Mobile, Alabama. USA with nine colleges and schools (including a College of Medicine), has an enrollment of more than 14,000 students.

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