The Athletics Department at Bryant University invites applications for the Ticket and Operations Intern position. Bryant University is an NCAA Division I program, sponsoring 25 varsity sports, and is a member of the America East Conference as well as an associate member of the Coastal Athletic Association, Big South, and East Coast Conferences. This position reports to the Assistant Athletic Director for Ticketing and Operations (or designated athletics administrator).
The Ticket and Operations Intern will assist with ticketing operations and event management for Bryant Athletics, gaining hands-on experience in NCAA Division I athletic operations, customer service, and game-day management. This is a 10-month internship position designed to provide immersive, practical experience throughout the academic year.
Compensation and Term: This is a 10-month internship position that includes university-sponsored housing, a meal plan, and a monthly stipend. Additional compensation details, work schedule, and start/end dates will be determined based on departmental needs and candidate eligibility.
Bryant University is a private New England university with a tradition of innovation and a global vision for success. Our new strategic plan, Vision 2030, sets a trajectory for the next decade through academic excellence, outstanding student life, competitive athletics, and student outcomes among the nation’s top 1% for ROI.
Responsibilities include, but are not limited to:
Assisting with ticket operations for home athletic events, including ticket sales, distribution, scanning, and will-call setup
Supporting the daily operations of the ticket office, including customer service, data entry, and record keeping
Assisting with the management of online ticketing platforms and box office systems
Supporting game-day operations for home athletic events, including event setup and breakdown, staffing support, and facility readiness
Assisting with crowd management, credential verification, and customer service on event days
Collaborating with operations, facilities, marketing, and external relations staff to ensure smooth and professional event execution
Assisting with event operations for special events, postseason contests, and externally hosted events
Supporting administrative tasks such as tracking attendance, compiling reports, and maintaining ticketing documentation
Performing other duties as assigned
This position requires availability on nights, weekends, and select holidays, based on athletic event schedules.
Current undergraduate or graduate student in sport management, business, communications, or a related field.
Preferred Qualifications:
Interest in athletic administration, ticketing, or event operations
Strong customer service and interpersonal skills
Ability to work effectively in a fast-paced, event-driven environment
Attention to detail and strong organizational skills
Comfort working with ticketing systems, point-of-sale platforms, or databases (training provided)
Bryant University is a private New England university with a tradition of innovation and a global vision for success. Our distinctive multi-disciplinary curriculum integrates business with the arts and sciences, a global perspective, and a focus on character and ethics. Through this combination of scholarly rigor, expansive thinking, and meaningful practice, students gain a deep understanding of their chosen disciplines as well as the interconnectedness of nations and cultures, which prepares them to address the emerging needs of industry and society. A Bryant education conveys not just knowledge but values; develops not just technical skills but critical thinking and reasoning ability in a global context; and inspires not just competence but the qualities of character and leadership and a culture of service to others. This transformational education inspires and empowers students to truly make a difference in the world.
Abundant co-curricular opportunities, service learning programs, internships, and practicums allow students to put theory into practice while building character and leadership skills. Athletics and recreation play an integral role in the health and well-being... of Bryant students, whether competing on one of Bryant's 25 NCAA D1 varsity teams, taking part in a club or intramural sport, or just enjoying the Bulldog school spirit.
Our new strategic plan, Vision 2030 , sets a trajectory for the next decade through academic excellence, outstanding student life, competitive athletics and student outcomes among the nation’s top 1% for ROI.
Bryant is dedicated to the success of our faculty and staff, and the school provides excellent benefits, training, and support so that individual talents may flourish for the benefit of its students. Bryant's academic and technological excellence and innovation foster the development of individuals so each can reach his or her personal best in life and their profession.
The University is located approximately 15 minutes from Providence and one hour from Boston.
