The Account Executive for Ticket Sales role will generate revenue using all sales methods, including cold calls, face-to-face appointments, prospecting, and networking. This position will interact and work together with Razorback Ticket Center Staff, Marketing, the Razorback Foundation, and other external partners on all ticket sales initiatives and campaigns. They will process orders through the Paciolan ticketing system for season, single game, groups, and premium ticketing options for all home ticketed sporting events. This position is responsible for annual and monthly new revenue goals as well as ticket renewals for assigned accounts throughout the off-season. This position is designated as weather/event essential.
Regular, reliable, and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others.
Minimum Qualifications:
Bachelor’s degree from an accredited institution of higher education
Customer service or sales experience
Experience making sales through inbound and outbound phone calls
Experience in a college athletics department and/or professional sports organization as a staff member or student-athlete
Experience in Microsoft Word, Excel, Power Point, and Outlook
Preferred Qualifications:
Demonstrated ability to record 60-80 phone calls per day
Demonstrated ability to record 100-120 total contact activities between phone calls, email, text, and in-person appointments
Experience handling multiple assignments and responsibilities in a fast-paced environment
Paciolan ticketing system experience
Knowledge, Skills & Abilities:
Knowledge of NCAA Compliance rules and regulations
Competitive and highly motivated skills
Strong organizational and time management skills
Excellent oral and written communication skills
Customer Service and problem-solving skills
Ability to prospect, establish, research and close ticket sales leads through cold-calling, face-to-face appointments, and networking
Ability to work flexible hours including nights, weekends, and holidays
Ability to maintain confidential and sensitive information
Ability to navigate multiple sporting venues for client in seat visits and facility tours
Ability to multitask various call campaigns while maintaining call volume standards
Founded in 1871, the University of Arkansas is a land grant institution, classified by the Carnegie Foundation among the nation’s top 2 percent of universities with the highest level of research activity. The University of Arkansas works to advance Arkansas and build a better world through education, research and outreach by providing transformational opportunities and skills, promoting an inclusive and diverse culture and climate, and nurturing creativity, discovery and the spread of new ideas and innovations. Ten colleges and schools serve more than 27,600 students with 200+ academic programs. U of A students earn nationally competitive awards at an impressive rate and represent all 50 states and 120 countries.
The University of Arkansas campus is located in Fayetteville, a welcoming community ranked as one of the best places to live in the U.S. The growing region surrounding Fayetteville is home to numerous Fortune 500 companies and one of the nation’s strongest economies. Northwest Arkansas is also quickly gaining a national reputation for its focus on the arts and overall quality of life. Arkansas is a natural wonder of forests, mountains and lakes framed by picturesque riv...ers and streams. Some of the best outdoor amenities and most spectacular hiking trails are a short drive from campus.
As an employer, the University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance. The benefits package includes university contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs with university contributions ranging from 5 to 10% of employee salary.
