Internal Operations Manager, Athletics
Seattle, WA;

Staff – Sep 02, '23

About Seattle Pacific University:

Founded in 1891, Seattle Pacific University has a long and distinguished history in Christian higher education. Located just minutes from downtown Seattle, SPU seeks to be a premier Christian University fully committed to engaging the culture and changing the world by graduating people of competence and character, becoming people of wisdom, and modeling grace-filled community. Seattle Pacific University seeks applicants committed to its Christian mission.

Diversity Statement

As part of our mission of cultural engagement, SPU is committed to building an excellent and diverse staff and faculty. Diversity is an ethos that is inseparable from our Christian faith. At SPU, we recognize diversity as a basic feature of God's creation and a core theme of the gospel. At the heart of our mission-centered commitment to becoming a more diverse community is a desire to represent the breadth of God's kingdom more fully.

We strive to become a workplace of choice and to recruit, develop, and retain faculty and staff who can embrace, value, and engage differences with humility and care. We invite you to join us on our journey by starting a career at SPU! Learn more about SPU's commitment to diversity and opportunities for our employees to deepen their capacity to serve our increasingly diverse student body.

Seattle Pacific University provides reasonable accommodation to applicants. If you need a reasonable accommodation for any portion of the application or hiring process please contact the Human Resources Department at (206)281-2809, or email hr@spu.edu. Notification must be given at least five (5) working days before the accommodation is needed.

Job Description:

General Summary:  Responsible for hiring and supervising all event staff, including ticket and concession stand student employees. Responsible for all game day operations including tickets, concessions and set up. Develop a comprehensive plan and strategies for marketing and promotions for all SPU Athletic events. Manage departmental needs at Interbay Stadium, Wallace Field, and Royal Brougham for practice and gamedays. Oversees fan engagement activities on campus, in the local community, and with other partners. Campus liaison for building set up for campus events. Evening and weekend work required.

Job Duteis Include:

• Hires, supervises and manages staff and the operations of all athletic facility events, including ticket sellers, ticket takers and concessions stand staff, and other necessary game staff.
• Manages needs for all athletic spaces including Royal Brougham, Wallace Field and Interbay.
• Provides administrative services, including but not limited to, registration and organizational support for special events such as Halftime in the Club, Falcon Golf Classic, Athletic Awards Banquet, post season tournaments and other events as necessary.
• Manages game day set up including visiting team liaison, facility set up and staffing.
• Manages ticketing system, including game day ticketing and assist with season ticket holders.
• Manages concession stand operations including purchasing, inventory and staffing for athletic events.
• Manages team and administration gear printing, maintenance and distribution.
• Cultivates and maintains relationships with community groups, such as schools, churches and youth organizations to generate interest, support and increased attendance. Uses these groups, and others, to promote and advertise camp participation and create increased registration numbers.
• Coordinates production and maintains records of all event tickets, including season tickets, utilizing ticket software and overseeing online orders, telephone orders and drop-in sales. Serves as liaison between Athletics Administration and Season Ticket Holders. Works with Virtual Merchant on credit card sales and proper balancing of sales at end of workday.
• Coordinates the promotional operations of all SPU athletic events; including but not limited to scheduling of half-time entertainment, time- out activities, theme nights, and coordination of sponsor involvement.
• Coordinates with other University departments for promotional activities.

Requirements:

• Bachelor's degree.
• At least 2 years of full-time administrative experience.
• Strong computer skills, experinced in Microsoft Office suite. Experience with Event Mangement Software or ticketing software, a plus. 
• Excellent communication skills, and ability to efficiently manage multiple tasks/projects simultaneously.
• The ability to establish and maintain effective working relationships with coaches, athletes, students, faculty, administration and the community.
• A maturing and contagious Christian faith, knowledge of and the willingness to actively support the Christian mission of the University and accept the life-style standards for employees.

Additional Information:

Position will remain open until filled.

Salary:  $65,000 - $70,000 DOE

This is a full time position with excellent benefits. SPU pays the employee premium for medical, dental, and vision insurance. SPU makes generous contributions to an employee HSA account and a 7% contribution to a retirement account, for eligible employees, with immediate vesting in the plan. Tuition discount program (50% - 90%) available for the employee and qualified immediate family members.

Application Instructions:

Please submit a cover letter and resume along with the online application.

Apply Online