Position Purpose Under the guidance and direction of the Director of Compliance and Eligibility, the Manager of Compliance Operations is responsible for the execution of the following areas: direct on-site supervision of full-time Compliance Associates; timely and accurate completion of compliance audits; review member questions and make rulings; review non-collegial game film and reports and make rulings; support annual education initiatives; create materials for public dissemination; and assisting the Director of Compliance and Eligibility as well as the Vice President for Compliance and Eligibility in all other functions relative to NJCAA compliance and eligibility.
Duties and Responsibilities The following duties are normal for this position. These are not to be construed as exclusive or all inclusive. Other duties may be required and assigned.
•Direct supervision of Compliance Associate(s) and Division Intern(s). •Point of first contact to the membership through phone and email communications. •Coordination and collaboration with governance-related projects and tasks. •Oversees association wide audit process and ensures accurate and timely completion. •Oversees association hardship process and ensures accurate and timely completion. •Work closely with the Director of Compliance and Eligibility, Vice President for Compliance and Eligibility, Coordinator of Information and Data, and compliance staff to problem solve and improve services. •Maintain a system for reviewing and auditing eligibility forms. •Assist with the coordination of any appealed decision to the NJCAA Appeal Committee. •Assist NJCAA staff with annual education initiatives and dissemination of information regarding eligibility rules. •Assist with the annually published eligibility casebook. •Assist with the annually published compliance exam and certification. •Assist membership with eligibility/compliance questions and needs. •Render rulings in accordance with established association bylaws. •Exercise such powers and duties as delegated by the Board of Regents, CEO/President, Vice President of Compliance and Eligibility, Director of Compliance and Eligibility, and NJCAA By-Laws. •Other duties as assigned by senior administrative staff.
Qualifications - Education, Experience, and Skills
Bachelor’s degree required, advanced degree preferred with a major/minor in business management, human resource management, organizational development, public administration or a related field; equivalent combination of education and experience will be considered in lieu of a degree.
Some professional and or institutional experience in a field related to intercollegiate athletics is the minimum. Three (3) to Five (5) years related experience with NJCAA bylaws and or NJCAA intercollegiate athletics preferred.
Demonstrated customer service, organization, leadership, planning, and conflict management.
A good command of Microsoft Office.
The ability to communicate effectively, both verbally and in writing, to establish positive public relations and to interact effectively with staff, member colleges, athletic directors, and student-athletes.
The ability to establish and maintain collaborative, effective working relationships with team members, member colleges, athletic directors, student-athletes and the public.
Problem solving skills, judgment, decisiveness, and creativity in evaluating information.
The ability to write effectively and efficiently.
The ability to work as an individual and as part of a team.
Must be efficient and organized with a high level of attention to detail.
Physical Requirements - See attached Physical Requirements Checklist.
NJCAA Expectations of the Employee
To ensure an orderly environment and provide the best possible work environment, the NJCAA expects employees to conduct themselves in an appropriate manner during work hours and at any function at which the person represents the NJCAA. The NJCAA’s reputation is one of its most valuable assets. In addition, the employee is expected to follow the Employee Rules of Conduct that will protect the interests and safety of all employees as well as the NJCAA; to conduct themselves in an honest, honorable, courteous, and appropriate manner at all times; to contribute to a positive working environment; to act as ambassadors of the NJCAA; and to display professionalism in representing the NJCAA.
About National Junior College Athletic Association
Since 1938, the National Junior College Athletic Association or NJCAA has served as the nation’s premier governing body for two-year collegiate athletics, providing student-athletes opportunities to Prepare, Compete, Succeed, and Achieve in their academic and athletic disciplines. The NJCAA is the second-largest national intercollegiate athletic organization in the United States with over 500 member schools in 43 states. Each year over 3,400 teams compete in 25 (and growing) different sports across multiple divisions in the NJCAA and the organization sponsors 47 national championship events and nine football bowl games.
The NJCAA hopes to attract ambitious upper class undergraduates and graduate students that are interested in a career in the NJCAA or intercollegiate athletics. Prospective interns will have the opportunity to apply in four separate categories in which they seek a future career: NJCAA Administration, NJCAA Marketing & Communications, and NJCAA Events & Championships
Fast Facts: Interns will work directly with employees of the national office and will be housed in the association's office in Charlotte, NC. Other information regarding the internship program: Int...ernships will be semester-long or year-long opportunities (Fall semester, spring semester, summer semester, full calendar year), interns may receive academic credit for their position with the NJCAA, while internships are unpaid, non-benefit positions.
The NJCAA has played a vital role in collegiate athletics for the past eight decades and continues to be the leader in championing academic and athletic opportunities for student-athletes. This section of the association's website is dedicated to celebrating the NJCAA's rich history and tradition as the national governing body of two-year college athletics.
It is the mission of the NJCAA to foster a national program of athletic participation in an environment that supports equitable opportunities consistent with the educational objectives of member colleges.
The NJCAA's mission is to promote and foster two-year college athletics. Unlawful discrimination is incompatible with this mission and detracts from the organization's goal of promoting healthy and fair competition. The NJCAA prohibits unlawful discrimination based on sex, race, color, national origin, ancestry, disability, religion, creed, sexual orientation, age or any other characteristic protected by applicable law in the NJCAA's governance, programs, regulations and employment practices.