DIRECTOR OF TICKET OPERATIONS University of Connecticut Division of Athletics
University of Connecticut
June 6, 2018
Full-time - Experienced
Operations, Operations - Ticket Office
4 Year Degree
The University of Connecticut is accepting applications and nominations for the full time position of Director of Ticket Operations. Under the direction of the Associate Director of Athletics/Ticket Operations, this position will be responsible for assisting with all daily work activities of the athletics ticket office, to include compliance with institutional, NCAA and Conference policies, financial accountability including the review of all ticket office transactions to ensure fiscal accuracy and providing a high-level of customer satisfaction for all Husky Athletic Fund donors, season ticket holders and external/internal constituents. Primary ticket office administrator for either women’s basketball or men’s ice hockey along with men’s and women’s soccer. Assists with game day ticketing activities for football and men’s basketball as needed, while supporting all sales initiatives and group sales. Serves as a key ticket office administrator for event and manifest creation, online sales setup and data base reporting using Paciolan’s products and services. Hires, schedules and processes payroll for part-time office staff and game day ticketing staff for up to 90 events per academic year.
Minimum Qualifications: Bachelor’s degree; 4-5 years of ticket operations experience in a Division I athletics ticket office; demonstrated experience with Paciolan’s products and services to include tRes, eVenue and PAC 7.
Preferred Qualifications: 6 years of ticket operations experience in a Division I athletics ticket office; demonstrated and/or related ticket operations experience with women’s basketball, men’s ice hockey, men’s and women’s soccer, men’s basketball and FBS football; demonstrated experience with data base reporting, event and manifest creation, online sales setup and management of an e-commerce site; demonstrated experience with Jump Forward’s player-guest ticketing platform; demonstrated experience with Ballena Technologies Seats 3D Venue Visualization and Seat Relocation Management System; demonstrated experience hiring, scheduling and processing payroll for part-time and game-day personnel; experience with reviewing deposits and ticket office transactions to ensure fiscal accuracy.
Salary: commensurate with experience.
To Apply: Candidates must submit letter of application, resume, and the names of three references to: UConn Jobs, http://www.jobs.uconn.edu, Staff Positions. Screening of applicants will begin immediately. Employment of the successful candidate will be contingent upon the successful completion of a pre-employment criminal background check. (Search #2018625)
This job posting is scheduled to be removed at 11:59 PM eastern on June 27, 2018.
The University of Connecticut is committed to building and supporting a multicultural and diverse community of students, faculty and staff. The diversity of students, faculty and staff continues to increase, as does the number of honors students, valedictorians and salutatorians who consistently make UConn their top choice. More than 100 research centers and institutes serve the University’s teaching, research, diversity, and outreach missions, leading to UConn’s ranking as one of the nation’s top research universities. UConn’s faculty and staff are the critical link to fostering and expanding our vibrant, multicultural and diverse University community. As an Affirmative Action/Equal Employment Opportunity employer, UConn encourages applications from women, veterans, people with disabilities and members of traditionally underrepresented populations.
About University of Connecticut
University of ConnecticutDivision of Athletics2095 Hillside Road, Unit 1173Storrs, CT 06269-1173