Operations, Operations - Business Office, Operations - Ticket Office
4 Year Degree
Texas Tech Athletics is seeking qualified applicants to serve in Ticket Operations as an Account Executive for Ticket Sales. Please see the information below for more details about the position and how to apply.
Responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of products and programs as well as communicating effectively with team members within the department.
Generate revenue through the sale of new full season, partial season, group tickets, and single game tickets to all Texas Tech Athletics ticketed sports
Develop new business through outbound calls, emails, meetings, and community event appearances to past buyers and prospects
Renew and service existing season ticket holders Meet and exceed daily call requirements, as set forth by the Athletic Department
Achieve defined revenue goals for each sport, as set forth by the Athletic Department
Work in tandem with event operations, ticket operations, marketing, Red Raider Club, and various other departments in a positive and professional manner
Provide a high level of customer service and generate repeat business and referrals
Maintain and update accurate records of all activities and sales in ticketing database (Paciolan) and CRM system (Salesforce)
Continually create and implement unique sales strategies and programs
Complies with all NCAA, Big 12 and Texas Tech University rules, regulations, and policies
Assist at home games and other special events as needed
Texas Tech University participates in the NCAA Division I and is a founding member of the Big 12 Conference. The Athletics program proudly promotes its mission, “To Educate, Serve and Grow Fearless Champions,” by supporting more than 400 student athletes in 17 different sports.
Mission Statement: To Educate, Serve and Grow Fearless Champions; Guiding Principles: Each day our focus is on our student athletes’ experience. • Do the Right Thing • Win Every Day • Success is Built on Quality Relationships • Respect the Past & Invent the Future
Required Qualifications: High school diploma plus five years progressively responsible related experience; additional related education may exchange for required experience on a year for year basis.
Previous experience working in college or professional athletics
Previous experience in ticketing, sales and customer service
Must be able to work flexible hours, including nights, weekends and holidays
Strong computer skills; proficient in Microsoft Word, Excel and PowerPoint
Excellent verbal and written communication skills; Professional, self-motivated and detail oriented, with the ability to adapt in a quick changing work environment
Apply online at http://www.workattexastech.com enter via STAFF portal and search for req#ID 13966
Shortcut URL: https://goo.gl/yBG5Qe
Required Attachments: Cover Letter, Resume
If you should need assistance with the application process, please do not hesitate to contact our office at firstname.lastname@example.org or 806.742.3851.
As an EEO/AA employer, the Texas Tech University System and its components will not discriminate in our employment practices based on an applicant’s race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a protected veteran.
Internal Number: 13966
About Texas Tech University
Texas Tech University prides itself on being a major comprehensive research university and academically, most diverse. Founded in 1923, Texas Tech University is a major doctoral research institution offering 150 undergraduate degree programs thru 11 academic colleges, 101 masters, and 56 doctoral degrees. As the university’s first international campus, Texas Tech University at Costa Rica (TTU-CR), located in the capital city of San Jose, will offer bachelor’s degree programs. Programs are also available through the Texas Tech University Health Sciences Center, which shares the main campus and Angelo State University. Texas Tech University is listed among the nation's top doctoral universities in the Carnegie Classification of Institutions of Higher Education. Texas Tech University enrollment totaled 37,010. Texas Tech University is located in Lubbock, Texas on the High Plains of West Texas. Approximately 243,839 people live in the metropolitan area. The 1,839-acre campus is one of the nations largest. Texas Tech operates an agricultural research farm of 16,000 acres in the Texas Panhandle, a 411-acre educational facility in Junction, a 980-acre Lubbock County Field Laboratory, ...a 90-acre natural science and archeological field laboratory in Val Verde County and Reese Center, a multi-facility research and industrial campus located in Lubbock, Texas. Regional Health Sciences Centers are located in Amarillo, El Paso, and Odessa. The university is committed to enhancing the cultural and economic development of the state, nation, and world.